You have questions, we have answers.

Shipping policy

We are proud to ship worldwide!

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. Shipping times depend on destination. For USA and Canada, shipping takes 3 to 5 days. For international shipments, shipping takes 4 to 21 days.

Returns and exchanges

Please email us as soon as possible at support@vaelabs.com with your order number and a photo of the item’s condition. 

Health and Safety

After a 6-month regulatory process, VAE is fully approved by Health Canada and follows all FDA guidelines and regulations. Using VAE's recommended serving of 5 sprays up to 3 times per day, is just as safe as your morning coffee! VAE is not recommended for use by persons under the age of 18, those with heart conditions, or pregnant women. You can check out our safety and efficacy statement to find out more.

As a dietary supplement, VAE does comply with the provisions of the Dietary Supplement Health and Education Act as regulated by the FDA. While the FDA chooses not to individually approve dietary supplements and instead monitors them, VAE is approved by Health Canada, known as one of the most stringent regulatory bodies in the world on caffeine products.

No, VAE is not a vape. VAE is an energy spray! Instead of inhaling, VAE is sprayed onto your tongue or into your water, avoiding the nasty effects of vapes. Your lungs will thank you!

VAE is recommended for persons over the age of 18. Further health disclaimers can be viewed in the safety and efficacy statement. Please read this and consult with a doctor before using.

We recommend taking up to 5 sprays of VAE 3 times per day. This follows the guidelines set out by Health Canada and the FDA.

Product

VAE is a pocket-sized, multi-use energy spray that is conveniently designed to give you energy whenever you need it.
Spray it on your tongue or in your drink to feel the energy. Three sprays give you the equivalent caffeine of a small coffee. VAE is composed of 7 primary ingredients: these are water (as a base), caffeine, NALT, L-Theanine, three sweeteners (sucralose, acesulfame potassium and xylitol) and natural flavoring. We take our health and yours very seriously, so we only use ingredients of the highest quality. You can check out our safety and efficacy statement to find out more!

There are 40 sprays in each VAE. Assuming a coffee's worth per day (3 sprays), VAE is designed to last you up to 2 weeks!

There are 40 sprays in each 4 ml VAE. Three sprays provide as much energy as a small cup of coffee. This translates to 2 weeks of energy right in the palm of your hand.

Each VAE uses our patent-pending technology to increase the solubility of caffeine. Coupled with extensive research into countering the negative effects of caffeine and enclosed in a multi-serving device, it is the most convenient, powerful, and aesthetic energy product on the market.

Each VAE contains 40 sprays with 23.5 mg of caffeine per spray for a total of 940 mg in each bottle. Health Canada and the FDA both recommend taking no more than 400mg of caffeine per day (about 17 sprays). Please follow our recommended daily usage for guidance.

Yes! While VAE is not certified as such, we do not use any animal products or do any animal testing. We also do not have any gluten or nuts.

VAE can be used for any task that requires energy and focus or whenever you need a convenient source of energy. Think when you're in the middle of a workout, working hard on an assignment, or on the road.

We are looking to introduce a refillable pod version of VAE. This will make it easier to get your energy on the go, as well as make VAE even more sustainable for the environment. The VAE team is also committed to bringing you many more neuroenhancing products in the future.

We wouldn’t have been able to create this website without it ;)

Environment and Sustainability

Each VAE contains as much energy as 14 small energy drinks, so using a single VAE keeps 14 aluminum cans out of our oceans. In addition, VAE is made from recyclable materials, and we plant a tree for every VAE sold!

Opportunities

We'd love to have a conversation! Please send all business inquiries to sales@vaelabs.com.

VAE handpicks all partners on a case-by-case basis. Please direct all inquires regarding sponsorship or marketing to marketing@vaelabs.com.

We are currently recruiting members to our brand ambassador team. Please contact marketing@vaelabs.com.